Meet Susan


In a new series of articles we meet Springhill Care Home’s new clinical leads. Susan Balazs holds responsibility for palliative care.


I have worked at Springhill Care Home for around two years on the nursing Milnshaw / Ribble suites.


As Springhill promotes progression and excellent career opportunities to all its employees, I have recently after a successful interview, achieved a clinical lead position.


I’ve had previous experience in care home settings and held a deputy managers position, and I am also a qualified counsellor. This had obviously provided me with an abundance of knowledge and experience within the care home sector.


I am very passionate within my role and caring in nature, as my experience of life has allowed me to travel many journeys, which I believe has shaped my character.


Many years ago I worked as a carer myself, therefore I understand and empathise with the care staff within the home, who I have the highest regard for, and always believe everyone has the potential to better their selves.


The beliefs and resect I have helped me forge strong bonds with the care staff which are built on trust and respect for each other. I strongly believe these relationships and values then filter down and extend to all residents and visitors within the home and trust is then gained as quality care is delivered.


Now I am delighted to have the position of palliative care lead. Although this can be a very difficult and sensitive time of life, it is very important.


I have been allowed into people’s lives and shared so many memories with residents and their families, at the most difficult times, and these memories can last a lifetime.


I continuously reflect upon my role and practice as a nurse and I am very committed and always strive to look for ways to improve services offered. This allows me to grow as a professional and also offer ideas towards future practice and improvements.


Finally, I envisage great potential at Springhill Care Home and I will continually strive towards my ideas to improve and enhance palliative care, always providing quality care to a high standard.


By Susan Balaz

Springhill Care Home 

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Contact : General Manager - Curtis Bennett

Springhill Care Home
Springhill House, Fairfield Street
Accrington, Lancashire, BB5 0LD

Tel: 01254 381719
Fax: 01254 872685
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Call Us: 01254 381719


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